The Culture Cycle – Overview

The contribution of culture to organizational performance is substantial and quantifiable. In The Culture Cycle, James L. Heskett demonstrates how an effective culture can account for up to half of the differential in performance between organizations in the same business. A follow-up to the classic Corporate Culture and Performance (coauthored with John Kotter), this book explains how culture evolves, can be shaped and sustained, fosters innovation, can promote survival in tough times, influences the success of global strategies, and is maintained in both for-profit and not-for-profit mission-driven organizations.

Drawing on decades of field research and dozens of case studies, Heskett introduces a powerful conceptual framework for managing culture change and shows it at work in a real-world setting. Heskett’s insights will be invaluable to leaders, human resources professionals, consultants, those with responsibilities for productivity improvement, training, and operations-and for anyone seeking to understand important drivers of organizational performance.


About the Author

James Heskett is a Baker Foundation Professor Emeritus at the Harvard Business School. He joined the faculty in 1965 after completing his MBA and Ph.D. degrees at Stanford University and teaching at The Ohio State University.

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