Dr. Robert Wolcott

Executive Faculty

Robert Wolcott is Co-Founder & Executive Director of the Kellogg Innovation Network (KIN) and a member of the faculty of the Kellogg School of Management, Northwestern University.  He teaches corporate innovation and entrepreneurship for Kellogg in Evanston, Miami and Hong Kong (with HKUST), and is formerly a visiting professor at the Keio Business School (Japan).  He also serves on the advisory boards of Nordic Innovation for the Nordic Council, Oslo, Norway, and GE’s Innovation Accelerator.

His book with Dr. Michael Lippitz, Grow From Within:  Mastering Corporate Entrepreneurship and Innovation (McGraw-Hill, 2010) shares a decade of research regarding the emerging approaches companies use to take innovation from idea to market at scale and has been published in Chinese and Japanese.  Wolcott’s work has appeared in MIT Sloan Management Review, The Wall Street Journal, Advertising Age, Business Week, The Financial Times (European Edition), The New York Times and numerous overseas publications.  He is a frequent speaker at events worldwide.

In 2003, Wolcott founded the Kellogg Innovation Network (KIN), a network of senior executives dedicated to driving sustainable innovation.  The KIN’s annual summit, KIN Global, takes place in late spring and includes leaders from around the world from business, government, academia, non-profits and the arts who collaborate around issues of significance for their organizations and for humanity (www.kinglobal.org).  Wolcott also co-founded Clareo Partners LLC, a strategy consultancy specializing in new business creation and growth (www.clareopartners.com).  Subsidiary Clareo Capital owns equity in social enterprises such as crowd funding leader IndieGoGo (www.indieGoGo.com), student loan innovator Lumni (www.lumni.net), and healthcare app and data provider SA Ignite (www.saignite.com).

Wolcott received a BA, European and Chinese History; and an MS and Ph.D., Industrial Engineering & Management Science, Northwestern University, Evanston, Illinois.

 

Free Tools and Assessments

This web-based self-assessment is based on a sub-set of the Best Practices of leading Service Profit Chain companies. Assessment results will be produced immediately upon completion. MORE

THE POWER!SERVICE™
SYSTEM

A powerful, research-based system that dramatically improves customer satisfaction and loyalty. Learn strategy, management practices and customer service tactics to out-perform your competitors. MORE

THE OWNERSHIP QUOTIENT

Hundreds of large organizations around the world have used the groundbreaking Service Profit Chain to improve business performance. Now The Ownership Quotient reveals the next generation of the chain: customer and employee "owners"
of your business. MORE

THE CULTURE CYCLE

Discover how organizational culture evolves, how it can be shaped and sustained, how it fosters innovation, promotes survival in tough times and influences the success of global strategies. MORE